Part-time Kiehl's Skin Pro

Kiehl’s Since 1851 was founded as an old-world apothecary in New York City’s East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl’s we have a heritage of unwavering courtesy and good, old-fashioned manners that are expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl’s! We have an exciting opportunity to join the Kiehl’s family as a Kiehl's Skin Pro. This position is responsible for providing superior customer service and develop customer relationships that will result in repeat business. Why Kiehl’s: • Monthly sales bonus potential on top of hourly base wage • Generous quarterly gratis allocation • Clear career growth opportunities As a Kiehl’s Skin Pro you will: • Deliver Best- in-class experience to customers • Identify clients’ needs and goals and assist them in finding and selecting appropriate products. • Be able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. • Maintain client relations through follow-up calls and emails. • Inform the clients regarding product prices and if there are any special offers available. • Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling and cross-selling. • Maintain the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on shelf product availability. • Regularly attend all scheduled shifts What do you need to succeed: • Retail and/or cosmetic experience preferred • Customer service experience • Great communication skills • Analytical skills • Basic computer skills • Must be willing to work flexible hours including nights and weekends • Must be 18 years or older • Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis • English mandatory, second language an asset